Technology Work Order - TCRCE Website

Technology Work Order Request Form

Please use this form to enter work orders for all technology-related items. Technology work orders are assigned to an IT Support Specialist based on location, and prioritized based on urgency.

If you have an urgent issue, please call Ricky Doucette @ 902-749-5815.

For PowerSchool or TIENET Issues, please contact Todd Wallace @ todd.wallace@tcrce.ca

Your Name*
School*
Choose your school or location.
Email Contact*

An automated response will be sent to the provided e-mail address. Technical staff may contact you for further information. Any communications related to the work order will be done through the e-mail provided.
**TCRCE Staff should use their @tcrce.ca e-mail address.**
Email CC

Used to copy your supervisor if required.
Is this a request to reset your TCRCE Password?*
- No
- Yes
Select Yes if you have forgotten your password to your TCRCE account and are requesting a new password be sent to your personal e-mail account.
Employee Number*

In order to reset your password we need to validate your identity. Please enter your TCRCE employee number.
Room #

Please enter your room #, if applicable
Subject*

In the subject line, enter a brief description of the issue - eg. Install Software – Room 215
Description of the Issue*
In the description, include as much detail as possible about the request, any steps taken to try to resolve any issues, the location of the computer or device, the location of any software that is to be installed, and any other information related to the request
Hidden
Assistive Technology
Is this a piece of assistive technology distributed by Student Services?
- Yes
Hidden
Summer School
Is this a request for a summer school student?
- Yes
** Please note: Technicians may request additional information in order to assist in completing the work. Dialog related to a Technology Work Order will take place through e-mail communication. If a response is not received within 10 days, the work order will be rejected on that basis.

When a work order has been completed, you will receive an e-mail confirmation that your request has been resolved.